Telecommunications Consultants & Business Phone Equipment

Communications are critical to your business and getting the right business telephone systems can be complex and confusing – when it should be simple, clear and feature plain English as standard.

As Business Telephone Systems Consultants we understand that you want solutions that help keep your company competitive, flexible and in touch with your customers in a way that’s efficient and profitable. We understand that you want to work with a Telecom Consultancy you can trust. Suppliers who can protect your telecommunications investment, ensuring it delivers long term value and peace of mind.

That's why we deliver high quality business telephone systems that give cost-effective voice and data telecommunications designed to respond to the needs of your business – both today and in the future.

Telephone Systems

The phone system you choose is critical to your business. Can it handle future expansion? Can it cut the cost of your calls using Least Cost Routing (LCR) techniques? Does it give you the opportunity to exploit cost-effective new technologies?

SIEMENS: Voted 'best buy' in 'What to buy for Business' the range of  Siemens Hipath phone systems is available & the Award winning New Hipath OpenOffice ME system.

We have expanded our portfolio and are delighted to also offer:

LG NORTEL: The IPECS Platform offers a fully featured IP solution to small & medium sized companies within the constraints of a budget suited to today's current economic climate.

MITEL: 3300 IP Communication Platform for medium & larger organizations from 10 - 65,00 users.

Please click a category or picture above for further information.

VoIP - Voice over Internet Protocol

Businesses up and down the country are either considering – or actively moving – their communications estate over to Voice Over IP telephony solutions.

IP stands for Internet Protocol and is a very cost-effective way of securely running all your data and/or voice traffic over the Internet. It means running a single network instead of many, with all the savings that brings. Plus, IP makes short work of incorporating remote or mobile workers into your organisation. And the beauty of using a VOIP phone system is that you can phase in its introduction, accruing the benefits at a pace that suits your business and your budget.

IP underpins 21CN, the new nationwide digital network currently being built by BT and will become the de facto platform for all business communications in the future. We can help you explore and deploy VOIP internet telephony solutions in a way that delivers value, convenience and flexibility.

Improve the cost effectiveness of your phone systems and data handling with

Computer Telephony Integration.

CTI applications enable computers and telephones to interact with each other allowing them to handle both voice and data traffic. A computer telephony integration system can easily deal with phone calls, email, web and fax communications - most popular contact management systems, such as Goldmine, Act! and Microsoft CRM, can all be seamlessly integrated with CTI technology. Also see below for new smartphone for EMIS for GP surgeries

More and more businesses are experiencing the benefits that CTI applications can bring to the modern office:

Increased Efficiency

• Reduce operating costs **
•  
• Shorten the length and duration of calls
•  
• Coordinate telephone and data transfers between 2 parties
•  
• Ability to call and service more customers
•  
• Call routing and reporting functions
•  

Improved Customer Service

• Minimise time spent gathering caller information
•  
• Retain caller information on call transfer
•  
• Ability to offer a faster, personalised service

** Source: the DTI fact sheet on computer telephony integration